Razor Recalls Icon Electric Scooters Due to Fall Hazard
Have you heard about the recent Razor recall? Razor has recently announced a recall of their Icon electric scooters due to a fall hazard. Understanding the specifics of this recall can help ensure your safety or that of someone you know who owns this product. In this article, we will dive into the recall details, why the recall was initiated, and the steps you need to take if you own one of these scooters.
Introduction to Razor Recalls
Razor, a leading manufacturer of electric scooters, has issued a recall for their Icon model. This recall affects approximately 7,300 units sold across various retailers in the United States. The main concern is the potential for the downtube of the scooter to separate from the floorboard during use, posing a significant fall hazard to riders.
Overview of the Razor Icon Electric Scooter Recall
This recall impacts all Razor Icon electric scooters with specific model and serial numbers. The affected scooters were sold between September 2022 and March 2024 and retailed for about $600.
Key Details at a Glance
| Feature | Detail |
|---|---|
| Affected Units | About 7,300 |
| Recall Date | July 25, 2024 |
| Hazard | Downtube separation from floorboard during use |
| Remedy | Refund or coupon |
| Retailers | Target, Walmart, Best Buy, Amazon.com, and more |
Specifics of the Affected Models
Model and Serial Numbers
The recall involves several model numbers, each identified with specific serial numbers beginning with “31”. Below is a comprehensive breakdown:
| Model Number | Serial Numbers (First 8 digits) |
|---|---|
| 13110003 | 31EK30-01 or 31EK30-02 |
| 13110005 | 31EK30-01 or 31EK30-02 |
| 13110040 | 31EK20-01 or 31EK20-02 |
| 13110042 | 31EK20-01 or 31EK20-02 |
| 13110060 | 31EK60-01 |
| 13110061 | 31EK60-01 |
| 13110062 | 31EK90-01 |
| 13110063 | 31EK90-01 |
| 13110084 | 31EK10-01 |
These models vary in color, including black, blue, orange, pink, and red. The Razor logo is prominently displayed on the stem of the handlebars and the floorboard.
The Fall Hazard Explained
Cause of the Hazard
The primary issue lies in the downtube, which can separate from the floorboard during use. This separation can cause the rider to lose balance and fall, potentially leading to injuries.
Incidents Reported
Razor has received 34 reports of either partial or complete downtube separation. Unfortunately, this has resulted in two reported injuries, including bruising.
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What You Need to Do
Immediate Actions
If you own one of these recalled scooters, it is crucial to stop using it immediately to avoid any risk of injury. Razor offers a remedy in the form of refunds or coupons.
Steps to Take
- Identify Your Scooter: Check the model and serial number on your Razor Icon electric scooter to confirm if it is part of the recall.
- Contact Razor: Reach out to Razor toll-free at 866-467-2967 from 8 a.m. to 5 p.m. PT, Monday through Friday. You can also visit their website at www.razor.com/iconrecall or click on “Recall Information” at the bottom of the page for more details.
- Request a Remedy: Depending on when you purchased the scooter, you can either receive a full refund or a $700 coupon for a future purchase on Razor’s website. If you do not have proof of purchase, you may still be eligible for a $300 refund.
How to Send Back the Handlebar
As part of the recall process, Razor will request that you remove the handlebar and return it to them. They will provide a prepaid shipping label and pouch for this purpose. Make sure to handle this step carefully to ensure it goes smoothly.
Disposing of the Lithium-Ion Batteries
It’s important to dispose of the scooter’s lithium-ion batteries in accordance with local and state ordinances. These batteries are potentially hazardous and must be handled differently than regular household waste.
- Do Not Throw in Trash: Never dispose of lithium-ion batteries in standard trash.
- Follow Local Guidelines: Check with your municipal recycling center for the appropriate procedures.
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Where the Scooters Were Sold
These scooters were sold at major retailers including Target, Walmart, Best Buy, and online stores such as Amazon.com and Walmart.com. The significant distribution underscores the importance of this recall.
The Manufacturer’s Information
Razor USA LLC, based in Cerritos, California, manufactures these scooters. They import and distribute the products, which are made in China.
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Related Recalls and Additional Safety Information
Similar Recall Cases
The Razor Icon electric scooters are not the only products facing recalls due to safety hazards. Here are some examples of other recent recalls:
- Brompton T-Line Foldable Bicycles: Recall due to handlebar and front wheel misalignment.
- Peace Industry Group Youth ATVs: Recall due to various safety violations including laceration hazards.
- Hover-1 Dynamo E-Scooters: Recall due to potential brake failure.
- Arctic Cat Mountain 600 Snowmobiles: Recall due to steering control issues.
- Essential Values Golf Grip Kits: Recall due to violation of the Federal Hazardous Substances Act.
U.S. Consumer Product Safety Commission (CPSC) Notice
The recall is conducted in cooperation with the U.S. Consumer Product Safety Commission (CPSC), the federal agency responsible for consumer product safety. The CPSC helps protect the public by addressing unreasonable risks of injuries or death associated with consumer products.
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Understanding Federal Recalls
Introduction to CPSC
The CPSC aims to reduce injuries and deaths from consumer products. Their efforts have significantly contributed to the decline in injury rates over the past 50 years. They oversee recalls and ensure companies comply with federal safety standards.
How to Report Safety Issues
If you experience issues with a recalled product or believe a company is not responding adequately, you can report your concerns directly to the CPSC. You can access their complaint form on their official website, www.cpsc.gov.
Conclusion
It’s critical to pay attention to product recalls, especially when it involves something as potentially hazardous as an electric scooter. If you own a Razor Icon electric scooter, checking the model and serial number against the recall list is a vital step. Following Razor’s guidelines for a refund or coupon will safeguard you from potential injuries stemming from this product.
Staying informed about product recalls helps ensure your safety and the safety of those around you. Always remember to follow proper disposal procedures for hazardous materials like lithium-ion batteries for the well-being of your community and environment. If you have further questions, don’t hesitate to contact Razor or refer to the CPSC for more information.
